Customer Comment Card

Customer Service :: Customer Comment Card

How Are We Doing?

Thank you for your visit to our Customer Service page. To help us in our efforts to better serve you, please respond to the following questions about your experience on our website. When you have completed the form, just click submit and your comments will be emailed to us. Thank You!

1. Did you call the Clark County Water Reclamation District office prior to visiting the website?

Yes

Don’t know

2. What is the reason for your visit to the website today?

Paying a bill	Change of address	Problem with bill
Register a complaint	Other

3. If you are paying a bill, why are you paying your bill online?

Always use e-commerce

No specific reason

Don’t know

4. If you were given alternative options to pay your sewer bill, such as paying over the telephone, would you take advantage of these options?

Yes

Can’t be sure

5. Please rate your most recent experience with the Clark County Water Reclamation District (Including today’s experience).

	Poor 1	Fair 2	Average 3	Good 4	Excellent 5
Courtesy of CCWRD Employee(s)
Appearance
Efficiency (Did we meet your needs?)
Response Time
Overall Experience

6. Which features the website did you find most useful or pleasing?

7. Other comments:

8. May we contact you regarding your input on this survey?

Yes No
Name
Daytime Phone Number
Email Address