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 What is my bill for?
Your sewer service bill is for clean water. The Clark County Water Reclamation District maintains a collection system of pipelines
under the streets, delivering the wastewater from the homes
and businesses to the treatment facilities. The District's
treatment facilities are operated 24 hours each day, 7 days
per week, cleaning wastewater to meet very stringent standards.
After an 8-1/2 hour journey through the treatment processes,
the water is clean enough to be reused or released into the
environment.
How do I pay the amount due?
On the annual bill, you may choose to pay the minimum amount
and be billed each remaining quarter, or to pay the entire year's
amount, taking a discount of $12.00. See the front of your
billing statement for the actual billing amount.
 Where do I pay the bill?
You can mail your payments to the District, pay the bill
in person at our offices, utilize the drop box at our front
entrance, or you can now pay your bill online at the website.
Our address is :
5857 East Flamingo Road
Las Vegas, NV 89122
Flamingo Road ends at our front entrance, about 1.5 miles
east of Nellis Boulevard. The drop box is right outside our
entrance and is accessible 24 hours per day. The Customer
Service Counter is open Monday - Friday, 7:30 am - 5:00 pm.
We are closed weekends and legal
holidays.How do I
change Ownership / Billing Information?
If you have purchased a new property and need to change the
billing information, please contact us at 458-1180 or call
our toll free number at 1-800-782-4324. You can also e-mail
us using one of the following links.
The Water Reclamation District does not disconnect services.
The same account number remains with the property at all times.
Only the name of the legal owner can be changed.
What about a vacant property?
Properties that are vacant for part of the year must still
pay the full annual charge. Unlike other utilities where you
pay for what you consume, the wastewater pipelines and treatment
facilities are built to serve each of the connected customers.
Even if the property is temporarily unoccupied, you have reserved
capacity in the lines and treatment plant. This is referred
to as an equity system, and you do not have to pay a connection
or start-up fee each time for turning the utility "back on."
How are rates determined?
A rate resolution has been adopted by the District's Board
of Trustees. The rates are charged on an equity basis, as
the pipelines and treatment facilities are built to provide
enough capacity for each customer. Residential customers are
billed according to their structural classification (single
family home, condominium, mobile home, etc.). Commercial customers
are also billed by their category.
Are there any discounts available?
Yes. If you pay the annual charge prior to July 31, you receive
a $12.00 discount.
 How do the District rates compare to
other cities and counties?
Sewer service rates differ from community to community throughout
the country. The key factor in determining rates is the level
of treatment necessary to clean the wastewater. The communities
in Southern Nevada must provide a high level of treatment
in order to protect Lake Mead and the Colorado River. Our
water cycle in Southern Nevada is very unique compared to
other communities. As the primary source of our drinking water,
the Colorado River is the same body of water where the reclaimed
water is discharged. Most communities do not have to meet
the treatment standards set for the Southern Nevada communities.
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